At Innovative Radiology, we prioritize your comfort, time and understanding throughout the diagnostic process. We understand navigating insurance coverage can be complex, which is why our knowledgeable staff is here to assist you. If you have any questions, don't hesitate to contact our team. Your comfort and convenience are important to us, and we're committed to ensuring a smooth process from start to finish.
Our Services
The Innovative Radiology patient portal offers a convenient and secure way to manage imaging appointments and to access diagnostic reports and images online. Through the patient portal, patients can:
View and Request Appointments: Easily schedule and manage imaging appointments.
Update Contact and Insurance Information: Manage personal information and insurance documents to ensure seamless communication and billing.
Access Imaging Study History: Conveniently access diagnostic reports and medical images, all in one place.
Complete Patient Forms: Complete necessary registration forms prior to appointments to streamline the check-in process.
Establish a patient portal account and get connected with our healthcare team!
New patients who are interested in scheduling an appointment can use the request an appointment feature to contact us and request a patient portal account:
Existing patients who are requesting patient portal access or anyone needing additional assistance may contact the Patient Relations Specialists directly by calling: 515.222.0550 or by email at: patient.access@innovativeradiology.org .
Use our Easy Uploader to quickly and securely upload your medical images from CDs, USB drives, or DVDs directly to your health record. This HIPAA-compliant tool ensures your information is protected and accessible to your healthcare providers.
How to Use:
Visit our Easy Uploader page.
Follow the on-screen instructions to upload your images.
Your images will be securely transferred to your health record.
For assistance, please contact our support team.
We are pleased to accept a wide range of insurance plans at Innovative Radiology. Our knowledgeable staff is here to assist you with any questions you may have regarding insurance coverage and billing processes related to imaging services. Prior to your appointment, our team will assist you with the preauthorization process by contacting your insurance provider to confirm coverage. They will provide you with a detailed overview of any out-of-pocket expenses that you are personally responsible for covering. If you have any questions, please reach out to our patient relations team, and they will happily assist you.
Contact UsPatients will be asked to remit payment for their copay on the day of their appointment. All necessary claim paperwork will be filed with the insurance provider on the patient’s behalf. After payment is received from the insurance provider, an invoice will be mailed to the patient for any remaining balance due.
Pay NowWe are here to help! Please call us or fill out our online contact form. A member of our patient relations team will respond to you promptly.
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Innovative Radiology has earned the gold seal of accreditation from the American College of Radiology® for achieving the highest standards of image quality and patient safety.